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Kirk Huffaker, DDS, MS
Private Practice
Glen Falls, New York, USA 
4:00 p.m.
Friday, March 1, 2024
International Academy of Endodontics, Annual Meeting
The Rosen Plaza Hotel
Orlando, Florida, USA
"You Can't Love Someone Else Until You Love Yourself." Managing Referral Relationships
Exceptional skill as an endodontist does not always guarantee a full schedule nor a successful endodontic practice. All of the training, equipment, and office space are of no use if there are not patients calling our offices for appointments. As dental specialists, the vast majority of patients we treat are referred directly from their general practitioners, and these referrals must regularly be generated if we are to maintain a full treatment schedule and a successful practice. The skills and habits necessary to become the type of endodontist to whom a general dentist routinely sends their patients will be discussed.
Major Topics:
Managing Referral Relationships
Interpersonal Communication
Practice Management
Learning Objectives: 
  1. After participating in this presentation, attendees should be able to identify behaviors that may be detrimental to a referral relationship.
  2. After participating in this presentation, attendees should recognize opportunities that can strengthen a referral relationship.
  3. After participating in this presentation, attendees should be able to critique their own referral relationships and make changes accordingly.
About the Presenter:  
Dr. Huffaker received his endodontic certificate from UCONN in 2009 and moved to the Glens Falls region of New York where he purchased an existing endodontic practice. Today he is the owner of Mountain View Endodontics, where he works as the sole practitioner with one assistant and one office manager. Over the past 15 years, Dr. Huffaker has lectured across the country on endo-restorative, enhanced irrigation, and practice management. He has been married for 23 years, has 7 children and drives a beat up truck.